Analytics tell you a conversion is dropping. Usability testing tells you why. We put your product in front of real users and watch how they actually move through it, where they hesitate, where they go wrong, and what they give up on entirely.
Every session is structured around specific tasks and questions, so findings are comparable and useful rather than impressionistic.
Recruiting participants who match your target user profile
Structured task scenarios based on the flows you want to test
Moderated or unmoderated sessions depending on what's most useful
Observation and analysis to identify patterns across participants
Everything is documented and tied to specific moments in the user journey, so fixes are easy to prioritize and act on.
Reusable prototypes in Figma and session recordings.
A prioritized list of UX and accessibility issues with rationale and fix recommendations.
We keep the process tight so findings land quickly rather than sitting in a backlog.
We align on which flows to test, what questions we're trying to answer, and who the right participants are.
We conduct the tests and start identifying patterns as sessions progress rather than waiting until the end.
We don't just list problems. Every finding comes with a specific recommendation so your team knows what to do next.
It can be, but many teams build it into a regular cadence, especially around major feature releases or when conversion metrics shift. Running it periodically means problems get caught before they compound.
No. Every finding comes paired with a specific fix recommendation. The goal is a prioritized list your team can act on.
Yes. If you want us to handle the design changes that come out of the testing, we can take that on directly as a follow-on engagement.
We can work with a live product, a staging environment, or a Figma prototype, whichever reflects the state of what you want to test.
