A UX audit that tells you what's broken and what to fix first

Most products accumulate friction quietly. Pages that made sense at launch stop working as the product grows, flows get patched rather than rethought, and inconsistencies build up across the experience. A UX audit gives you a structured, end-to-end view of where the friction is, what's causing it, and what the fix should be.

The most common starting point is a feeling that something is off: conversion is underperforming, users are dropping off in unexpected places, or the product has simply grown faster than the design decisions. A UX audit turns that feeling into a specific, prioritized list of improvements you can act on without commissioning a full redesign.

We review the experience page by page, flow by flow, looking at usability, accessibility, consistency, and where relevant, SEO and performance factors that affect how users move through the product.

How we run a UX audit

The audit covers the full experience rather than spot-checking individual issues, so nothing significant gets missed.

Mapping user groups and the journeys that matter most

Page-by-page evaluation of usability and UX consistency

Accessibility review across key flows

SEO and performance considerations where they affect the user experience

Consistency of UI patterns, copy, and product logic

What you receive

Everything is organized so findings are easy to act on.

Personal Audit Hub

A comprehensive, interactive audit hub in Notion with structured findings and recommendations.

Redesign suggestions

1–2 redesign examples to show what a solution could look like.

How a UX audit engagement runs

We keep you close throughout so the findings reflect your product reality, not just a generic checklist.

Scoping

We start by aligning on which parts of the product to cover, which user groups matter most, and what the audit needs to answer.

Review

We go through the experience systematically and flag issues as we find them.

From findings to priorities

Every issue comes with context and a recommendation. We walk you through the results and help your team decide what to tackle first.

FAQs

Is this only for websites?

No. Products, platforms, and internal tools all benefit from a structured UX audit, often more than marketing websites, since friction in a product has a direct impact on retention and usage.

Do you include solutions or just problems?

Both. Every finding comes with a description, the rationale for why it's a problem, and a specific recommendation. The 1–2 redesign examples go further and show what a solution could actually look like.

Can this lead to a redesign?

Yes, and it often does. An audit gives you the evidence and the prioritized roadmap to make that decision confidently rather than guessing at what needs to change.

How long does it take?

It depends on the scope, the size of the product and how many flows need covering. We align on this during scoping so there are no surprises on timeline or deliverables.